A message from Sunil Bhagat

You have received the following message through the Contact Us form on your Microsoft Office Live Small Business Web site:

From: Sunil Bhagat
Phone: 09310179532
E-mail: sunil.k.bhagat@relianceada.com
Message:
I am using the credit card of your bank, card no. 4476929982697853
sometimes ago i request for balence transfer of 24 thousands from your bank but due to less credit limit of my card your bank agreed to pay only 12000.00 instead of 24,000.00,and at the same moment i asked to the executive to terminate the whole process.
On the same time after my termination request of draft bank issued a draft of 12000/- and that draft was not received by me till date.
On the month of sept 2008 i got a call from HSBC that there is a minimum amount of 700/- is due on my card and when i confirm the same from customer care about that they told me that was minimum amount due against my balance transfer of 12000/- and i told them that i never got any draft of 12000/- from bank and i also made requst for the cancellation of same earlier.
customer care told me that you have to fill a bond regarding the same and i did the same on 27.12.2008 at noida registry. and deposit that bond on HSBC,Sec 18,Noida branch.

Inspite of my request to terminate the whole process, your bank has levied the charge of 800.00 on me and i also didn't receive the D.D. till now. Now i have paid the charge reciept no. AA0010036.for the cancellation of D.D. No.55043 which is pending against my account.
After that now my draft was cancelled but there is a amount of approx 9551/- is still pending on my account regarding this balance transfer.

please provied me the waiver of this amount also because why i should pay this as i never taken that amount from bank and i already paid 800/- to bank for their mismanagement
Bank contineously called me from last 10months and i am mentally harassed by bank from last 10 months.

But bank is not notice my p