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Wednesday, April 16, 2008

BAD SERVICES provided by DISCOUNT PREMIUM CLUB

I had purchased coupons from DISCOUNT PREMIUM CLUB for Rs 5,000/-.Now when I'm trying to use those coupons I can't use them as half of the places they have tie up with they are just not ready to accept the coupons for the free services which were promised to us at the time of selling the membership or some places say that they don't have tie up with DISCOUNT PREMIUM CLUB ANYMORE.I keep calling them up continously and no one answers and I have to leave a message on their answering machine and I get a call the next day.It's never happened that the day I call I would get some kind of resolution the same day.I have told them so many times to book a appointment for the voucher but that never happens.The worst part is that we have to call DISCOUNT PREMIUM CLUB to make a appointment for a certain service.The kind of money I've spent on making calls to them and listening to the answering machine I don't think the vouchers are worth the discounts they offer.At the end of the day I get a reply saying that it cannot be done today or they could not get through to the concerned person,and this has been going on for the last 1 month.When you ask them why it can't be done today they just reply that it just cannot be done.I fail to understand what kind of a reply is it especially when I have PAID for the vouchers.The people who answer the calls are so RUDE and always in a hurry to HANG UP.If you double check the booking they tell you THAT HOW MANY TIMES DO I NEED TO CONFIRM THE SAME.For example if I want to use a salon coupon I get to know for which service I can use when I land up at the salon.They have tie-ups for individual service at individual places.If I want to use the salon coupon for a haircut I have to go to a different place, for a shave to different salon and so on. It's the worst services I've ever taken.At the time of selling the membership they totally misinformed me. When I was reading their vouchers there are so many hidden charges which were NOT INFORMED AT THE TIME of selling the membership.When I thought of
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