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Friday, April 25, 2008
Subject: money lying deducted unnessecarily lying in lean ac
Dear sir, This is with reference towards the deduction of payment of credit card for the card which i have not used and not even the card is delivered to me.As i work as an Bussiness partner with Icici Pru life Noda Branch,but it is strange to know that the money unnessecarily gets deducted without using the card.as i am in service industry work with the same company but feel dissappointed when such false charges gets deducted from my account,how can serve this company anymore when i am paying for something which i have not use.Kindly get this clarified at the earliest as i am putting the case with consumer forum for the same.The credit card no for which the payment has deducted from my account is 377040110380152.on visiting the branch sector-18,sector-50 they diverted me to visit Rohini branch.why would waste my time on such activities which is not related to me.I hope the best and earliest solution towards my problem raised. Regards Mk Singh Koizen engineers Current account no-003105009230 98731452213,9871162213
Wednesday, April 16, 2008
BAD SERVICES provided by DISCOUNT PREMIUM CLUB
I had purchased coupons from DISCOUNT PREMIUM CLUB for Rs 5,000/-.Now when I'm trying to use those coupons I can't use them as half of the places they have tie up with they are just not ready to accept the coupons for the free services which were promised to us at the time of selling the membership or some places say that they don't have tie up with DISCOUNT PREMIUM CLUB ANYMORE.I keep calling them up continously and no one answers and I have to leave a message on their answering machine and I get a call the next day.It's never happened that the day I call I would get some kind of resolution the same day.I have told them so many times to book a appointment for the voucher but that never happens.The worst part is that we have to call DISCOUNT PREMIUM CLUB to make a appointment for a certain service.The kind of money I've spent on making calls to them and listening to the answering machine I don't think the vouchers are worth the discounts they offer.At the end of the day I get a reply saying that it cannot be done today or they could not get through to the concerned person,and this has been going on for the last 1 month.When you ask them why it can't be done today they just reply that it just cannot be done.I fail to understand what kind of a reply is it especially when I have PAID for the vouchers.The people who answer the calls are so RUDE and always in a hurry to HANG UP.If you double check the booking they tell you THAT HOW MANY TIMES DO I NEED TO CONFIRM THE SAME.For example if I want to use a salon coupon I get to know for which service I can use when I land up at the salon.They have tie-ups for individual service at individual places.If I want to use the salon coupon for a haircut I have to go to a different place, for a shave to different salon and so on. It's the worst services I've ever taken.At the time of selling the membership they totally misinformed me. When I was reading their vouchers there are so many hidden charges which were NOT INFORMED AT THE TIME of selling the membership.When I thought of
Wednesday, April 2, 2008
complaint discount premium club services
This is to bring to your kind notice that i had received a call on 4th November 2007, from a lady named KOMAL at Discount Premium Club, here in India, i was given the full assurance that the company is being backed by a UK based company, for which I had visited the website and was satisfied by the credentials of the company, I was not much interested in purchasing the package as per the details given by the lady on the phone and also as per the email (copy attached) after much of discussions she enquired from her senior and offered me a discount of Rs 490/- and she told me that instead of Rs 5490 /- I can get the pack on a net price of Rs 5000 /-, I gave her one offer that I don't need any kind of discount and I can pay the full amount but only on the pretext that if I get 1 welcome kit complementary along with the kit for which I am paying the money, after much of discussions with her senior counterpart, she agreed to send me 2 kits one paid and the other complementary, Now the gentleman named HEMANT ARORA , tel no 9312382172 , came to my house and issued me 2 forms with no 301168 and 301169 dated 4-11-2007 duly filled and duly signed and duly specified that one of the kits is being offered wide my cheque of Rs 5490 /- and other is complementary. Now to my utter surprise I have received 1 welcome kit and the other promised kit is still not received by me as per the promise and written duly signed and filled form and on enquiring from the company the reply given to me is that it was not promised to me , and they are not in a position to offer me complementary kit, Now my submission is that I had taken the offer only on this pretext that I'll be getting 2 kits for which I have it in writing as a proof , form no 301168 and form no 301169 duly signed and specified as 1 kit complementary along with one paid kit, now this is noting more than cheating, forging and is surely punishable act. This is another example of committing a big mistake of talking and believing a telemarketing person, at the end of the day you feel cheated and duped, I had written the whole of the matter to the seniors of discount club , and what mail i had received is that their staff says that this offer was given to me only on the pretext that i would be giving 5 confirmed sale of the kit,no doubt that this was offered to me for which i had straight way refused that this is not my profile and only after confirming and receiving the 2nd form in writing i had paid the cheque , THIS IS A CASE OF FRAUD , NO BODY LISTENS TO YOU , DONOT GO BY THE WORDS OF THE COMPANY , SUCH COMPANIES SHOULD BE HANGED IN THE CONSUMER COURT, ANY LAWYER LISTNING !!!!!!!!!!!!!
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